IBBA | Columbus, IN
20:48 14 Apr 19
They were very quick getting back with me. I was able to get an appointment by the next business day! The gentlemen who came for the inspection and the treatment were very friendly and professional. We haven't had any signs of bed bugs since the treatment! I definitely recommend them.
19:23 07 Apr 19
Very professional quiet and discreet! Able to answer any questions even if they sound stupid kept in contact with us all through the process. Would definitely recommend this company to all friends and family. They are very helpful and are very understanding during what seems like a very embarrassing process.
18:41 01 Apr 19
Very professional and informative. The guy took time to explain everything to me.
00:26 24 Mar 19
Would recommend 100% did a great job and very discreet with the no markings on the trucks.
15:19 04 Mar 19
Very pleased with the way they handled every aspect of the job they did. Very friendly and helpful at explaining things. Would recommend them 100%.
21:34 11 Jan 19
Company is very professional...Everyone I had contact with was very friendly and helpful.They were discreet and answered all my questions I would recommend them to anyone needing this type of service.
Jakey Joe savage
00:26 09 Nov 18
Very helpful and prompt. Professional and discreet. Would definitely recommend.
12:30 03 Nov 18
IBBA was quick to come out and could come two days later to treat our home. Everyone was very professional! The two representatives who were in our home were very respectful. We are glad for their treatment specialty!
02:30 28 Oct 18
I can’t thank this business enough. Very quick to respond. The guys that came out were so nice and professional. I recommend this service to anyone, fast and most effective and so worth it.
15:34 11 Oct 18
A great experience!! Very friendly people and prompt. They were very nice when answering all question.
19:36 02 Oct 18
I am very happy with the service this company provided. They were courteous and competent. Very professional. I would definitely recommend this company to my friends and family.
15:20 20 Sep 18
Very professional! Needed someone to come quickly to evaluate and they were there the same day I called! The treatment was done discreetly and effectively with no hassle. I would definitely recommend this company to EVERYONE who needs help.
IBBA | Franklin, IN
23:48 27 Dec 18
Fast and friendly service. Couldn't ask for a better service. Highly recommend to anyone. Totally worth the money. Don't waste your time with other companies, heat treatment is the only way to go and Indiana Bed Bug Assassins is the best service to provide it. I can't thank them enough for the peace of mind they provide.
00:07 03 Dec 18
After talking with several companies, we chose Indiana Bed Bug Assassins. Although their initial inspection found no evidence of a problem, we continued to see bugs and decided to treat when a bug was found in a bed. After a bed bug sniffing dog verified that there were bugs in all 3 rooms, both beds, 2 closets, 2 chairs and the couch, we called IBBA and they were available sooner than other companies. This company has glycol heaters, not propane, heat sensors on the fans that attach to the heaters, and very helpful and friendly employees. Kim, the office manager, is a delight and our tech, Greg, spent the entire day sitting in the cold entryway at my Mom's retirement facility making sure none of the residents tripped on the cable which carries the glycol. Their price was competitive, their service was professional and we can definitely recommend IBBA.read more
18:44 20 Nov 18
After talking with several companies, we chose Indiana Bed Bug Assassins. Although their initial inspection found no evidence of a problem, we continued to see bugs and decided to treat when a bug was found in a bed. After a bed bug sniffing dog verified that there were bugs in all 3 rooms, both beds, 2 closets, 2 chairs and the couch, we called IBBA and they were available the sooner than other companies. This company has glycol heaters, not propane, heat sensors on the fans that attach to the heaters, and very helpful and friendly employees. Kim. the office manager, is a delight and our tech, Greg, spent the entire day sitting in the cold entryway at my Mom's retirement facility making sure none of the residents tripped on the cable which carries the glycol. Their price was competitive, their service was professional and we can definitely recommend IBBA.read more
15:55 23 Oct 18
They came into our home very quickly after being called. The man that showed up was extremely professional and very understanding of such a difficult situation. He showed up in a normal looking vehicle so that nosey neighbors weren’t aware of what was going on. The day of treatment went really well. They did exactly what they said that they would and have followed up with us after as well. We have had ZERO issues since treatment! We have our house back!! I would completely recommend them to anyone having issues or even if you think you might have issues!! Thank you for being so great!!!read more
17:01 04 Sep 18
We enjoyed the good experience we had with them. They were very good at their job. We would recommend them to everyone. They are what they say they are.
14:08 11 Jul 18
This company is very professional and the men doing the work were excellent.
21:09 02 Jul 18
Called and had them evaluate same day. They treat same week, discreetly, quickly and wonderful to work with. Team evaluated entire home and followed up.
IBBA | Shelbyville, IN
12:42 13 May 19
They where professional and helpful. We had never had bugs before and they answered all our questions, gave us tips on how to prevent bugs in the future. Would definitely use them agian. Cameron was our point worker. Definitely new his stuff.
01:54 09 May 19
They came were nice, professional and discreet. Quick responding and actually listened. I have been bug free for over a month after one visit. Thank you Bed bug assassins!
23:16 03 Apr 19
Moved into a new home March 24th. By April 1st i had found a bedbug in the home. I made a call to IBBA and Kim was wonderful, she scheduled me for a visual inspection for the soonest available time, the next day. The Tech, Anel, arrived on time. Anel did his inspection and explained their process to me. I scheduled to have my house chemical and heat treated the next day. Anel arrived on time at 8am the next morning, along with another Tech and a Bed Bug detecting canine. Due to my children being babysat at my grandmothers house I opted to have her house inspected by the canine. The second Tech followed me to my grandmothers house and inspected my grandmothers home while Anel setup for my home for the Treatment. The Canine treatment lasted 10 minutes and then the tech did a visual inspection of the house. Total of 30 minutes for the home inspection. By 4pm my home was done being treated. They are scheduled to come out again in two weeks for a follow up inspection with a 60 day guarantee. I also opted for the prevention program for $129 every three months they come out and do another inspection leaving traps and i believe another chemical treatment. the process in total is relatively easy and fast considering the damage bed bugs can do if left untreated. Very Friendly and knowledgeable staff. also very discreet. 10/10 stars hands downread more
19:20 13 Mar 19
Would highly recommend this company! Everyone was nice and polite. Very thorough & discreet. Everyone knew exactly what they were doing. They had a plan on laying out equipment before the came. They showed concern for my home & things on my walls and removed them before treatment started. Thank you!
17:00 27 Nov 18
Bed Bugs are like Poison Ivy, you don't really know where you got them, they make you itch, and like the rash on your arm, telling people you have them is embarrassing and makes you feel gross. We called Bed Bug Assassins the day after we discovered our blood thirsty friends and they came out that day for a consultation. Greg did our consultation with us, and I can't say enough about how much stress he relieved just by talking with us. He wasn't judgmental at all, and made us feel better about the whole situation. He was understanding and very informative of the process. They use top quality equipment and needed minimal space and access to get the job done. Pricing was competitive, and definitely worth an extra dollar for the thorough job they have done. They were early(but not too early) on the day of service and were very kind about allowing us an extra 15 minutes to get everything together. They use discreet vehicles to limit the nosey neighbors, and they even finished earlier than anticipated, as we were able to return to our home before expected. I totally recommend this company, great job guys!read more
ice cream cake
21:59 14 Nov 18
Services were excellent, very nice people and they work with you. Thank you so much! Can't beat the price 👍
01:01 06 Nov 18
Very quick to respond. Prompt on arriving.very professional and courteous. Answered all our questions and concerns. Would definitely recommend this company!
14:38 25 Oct 18
If you ever have to hire a company BBA is who to call. We Haven't had any more bites since they treated our house. They are also discreet when treating your house. The truck and trailer don't say anything about bugs. It's unmarked vehicles so no one will know if they see them at your house. Thank you for everything
13:22 17 Aug 18
Very professional thank you so much for all that you’ve done you explained everything step-by-step it’s well worth the money to have someone care about your home a if it was their own.
22:29 30 Jul 18
they were very polite to deal with and answered all of my questions...even extended my date and gave me more time to get ready for them...would recommend them to any one..
IBBA | Greenfield, IN
13:16 17 May 19
Very discreet and professional. Answered all my questions, no matter how dumb they sounded. Had great patience when I asked questions. highly recommended.
19:06 30 Apr 19
A huge thank you to IBBA! It is absolutely impossible to get a good nights sleep when you are dealing with this issue and thanks to IBBA, my whole family is sleeping great every night! No more worries about my family being bitten! I had tried another company, but it was just a waste of money, we continued to deal with the bugs. IBBA is professional, discreet, upfront, reliable and best of all committed to getting the job done! Hiring IBBA was the best decision we could have made to deal with our home! As a wife and mother of 6, I definitely recommend IBBA, do not waste your money anywhere else! I just cannot say enough! THANK YOU IBBA!!!read more
Anna Josiah Horining
15:45 07 Dec 18
I wanted to give Kim a big shout out!!!! She was awesome
20:21 27 Nov 18
When we came home from a trip and found bites on our youngest child, we immediately began to look for the source. After much research, we determined the bites were likely from bed bugs. We were very concerned that our neighbors would find out so we searched for an exterminator that would come to inspect our home without letting the world know. IBBA did exactly that. Every part of the process was discreet and professional.
20:06 27 Nov 18
When we thought we had a bed bug problem, we searched everywhere to find a solution. From the first call to their office to the two-week followup, IBBA staff and technicians were professional and friendly. Everyone was very understand of our concerns and took the time to answer every question we had. If you find yourself in our situation, call IBBA. You won't regret it!